Privacy Policy

Last Updated: August 2025

At Superior Home Care Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or using our services, you consent to the practices described in this policy. Please read this document carefully to understand your rights and how we handle your information.

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Information We Collect

We may collect the following types of information:

Personal Information
- Name, email address, phone number, mailing address, and any other details you provide through forms, service requests, or communication with us.
Usage Information
- IP address, browser type, operating system, and browsing behavior when interacting with our website.
Cookies & Tracking Technologies
- We use cookies and similar tools to store preferences and track user interactions to improve website performance and user experience.

How We Use Your Information

We may use your personal information for purposes such as:

Delivering and maintaining our services.
Communicating with you and responding to inquiries.
Enhancing and personalizing your website experience.
Sending updates, promotions, or service notifications (with your consent).
Analyzing site performance and usage trends.

SMS Communications & Privacy

When you provide your consent to receive SMS/text messages from Superior Home Care Services, the following applies:

Your mobile phone number and SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing purposes.
You may receive communications related to [e.g., appointment reminders, service updates, important notices].
Message Frequency: You may receive up to [insert number or range] messages per day, depending on your interactions with us.
Message & Data Rates: Standard message and data rates may apply based on your carrier’s plan, including charges for incoming and outgoing messages.
Opt-In Method: You may opt in verbally during a phone call initiated through our website ([website link]). During the call, we will confirm your consent with the following:
"Do you agree to receive texts from Superior Home Care Services? Message frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our Privacy Policy at [link]."
No SMS messages will be sent without your express consent.
Opt-Out Method: Reply STOP to any SMS from us at any time to opt out. Reply START to opt back in. For assistance, reply HELP or contact us using the information below.
Messaging frequency may vary. See our Terms & Conditions at [link] for more information.

Your Choices

Access & Correction: You can request to view, update, or correct your personal information by contacting us.
Opt-Out: You can opt out of marketing emails or SMS messages by following the instructions included in each message.

Data Security

We use reasonable physical, technical, and administrative safeguards to protect your personal information against unauthorized access, disclosure, alteration, and destruction.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Superior Home Care Services
2345 S. Lynhurst Dr. Indianapolis, IN 46241 STE. 110
(317) 208-0638
scr.llc.kw@gmail.com